Gourmet Basket, Warehouse 6/13B Narabang Way, Belrose

Reviews

• Carla-Lamata Tangi

  12.01.2018
  ★ ☆ ☆ ☆ ☆
  Horrible experience! So much for next day delivery, I didn't receive my hampers until 4 business days later. Which was late enough as the people I bought them for had left the country and I chose this company due to their "fast shipment" advertisement on their website. So I called the courier company myself and they told me the payment for express delivery was not paid for by GB. So after a few deliberations back and forth with GB (over a couple of days mind you) I spoke to the lady who supposedly deals with following up orders, I asked her for a refund as it just wasn't good enough....she apologised and said yes but to this day (10 business days later) I am still waiting on my refund. I won't mention her name but I won't forget it either.
  Products I received were lovely don't get me wrong, but a little too late for its purpose. It was just so frustrating to hear the blame game between them and the courier. They were busy blaming each other while I waited for my order. Not happy at all, not so sure about ordering anything from them again, just not reliable!

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